Privacy and Data Protection Policy

Speech Etiquette maintains a strict policy of Client confidentiality. This policy relates to all information provided by Clients to Speech Etiquette. It supplements and is in addition to the Terms and Conditions and should be read in conjunction with them.

What do we collect?

Registration and student details (Clients): This includes details such as your name, email address, address, telephone number, your child’s name, your child’s date of birth and your child’s educational background.

Details (Tutor, Coach and Professional ‘TCP’): Name, telephone number, email address and details of relevant teaching/tutoring and training experience. We may also store your bank details for the purpose of making payments to you for work done through Speech Etiquette.

What do we do with your information?

Your data may be used without limitation for the following purposes:

• To improve Speech Etiquette;
• To ensure we deliver a good service to clients and TCPs;
• Internal data analysis;
• To notify you of any changes to Speech Etiquette’s service; and
• To be kept informed for marketing purposes we may contact you by email. In these instances clear directions will be given of how to unsubscribe from any correspondence.

Sharing information with third parties

Clients: Other than sharing your information with your TCP, we will keep your personal information confidential and not pass it on to any 3rd parties unless we are required to do so by law.

Tutors, Coaches and Professionals (TCPs): The information that you provide to Speech Etiquette forms the basis of a TCP profile. This includes the following information: photo ID, subjects that you teach, teaching experience, personal biography, personal teaching approach, testimonials, and payment details for when we need to pay you. Speech Etiquette may share part of your profile with prospective clients. We will pass on your contact details to clients for jobs that you have applied for or for jobs that you have expressed an interest in. Other than sharing information with our clients we will keep your personal information confidential and not pass it on to any 3rd parties unless we are required to do so by law.

Transfer of Data Outside the UK/EEA

Your personal data may be transferred to countries outside the UK or European Economic Area that may not have the same laws to protect your data. This may occur for example if our computer servers are hosted outside of the UK/EEA or if we have a client enquiry from outside the UK?EEA. You should not submit any personal data unless you accept this position.

How do we keep your information safe?

We take reasonable steps to ensure that your information is kept safe and will endeavour to protect it from unauthorised access. Your information will only be kept for a commercially reasonable period of time for the purposes stated above.

Access to your data

You have the right to request a copy of all personal information that we hold about you. For such requests we charge an administration fee of £30 and we will make information available within 28 days.

Newsletter

We only send our newsletter to recipients who have subscribed or who are a current client. Recipients are able to easily unsubscribe from the newsletter if they wish.